Frequently Asked Questions
COVID-19 FAQs
Facility FAQs
Currently, only the Main Entrance to UREC is open. The East Entrance is closed.
Currently, reservations are required to use the climbing area.
Currently, there is limited open recreation on the East Courts and West Courts. Visit our Open Recreation hours to see weekly times and updates.
LSU Parking and Transportation Services is responsible for all parking on the LSU Campus, including the parking around UREC. Zone 2, Zone 3, X lot, handicap, and motorcycle lots are in proximity to UREC. Please review the LSU interactive map, and navigate to “Parking and Transportation” for more information.
Intramural Sport FAQs
Information on the sports offered during each semester can be found on the LSU UREC Intramural Sports webpage.
If you tried registering an account with IMLeagues but it states you’re ineligible, email urecsports@lsu.edu your full name and 89# for assistance.
Tiger’s Den FAQs
Check out our website for up-to-date listings of current camp offerings, registration, and contact information. For specific questions, please contact Tiger’s Den directors at tigersden@lsu.edu or call (225) 578-7029.
Lunch and snacks will be provided during summer camp. Snack will only be provided during Winter Camp, and campers will be required to bring their own food. For special food accommodations, please contact Tiger’s Den directors at tigersden@lsu.edu.
The Parent Handbook is a valuable resource that all families should review prior to attending camp. Click here to view the handbook or email Tiger’s Den directors at tigersden@lsu.edu.
UREC takes all major credit cards and personal checks. Payment plans can be made with FACTS Payment Plan.
Camp will be held at LSU University Recreation facility.
- Counselors are responsible for ensuring a safe environment and positive camp experience for all campers. Counselors are current college students or recent graduates.
- Counselors complete an extensive training prior to the start of camp, which focuses on topics such as child behavior and development, discipline, incident prevention, rules and regulations, and certification in First Aid/CPR/AED for Adult, Child, & Infant by the American Red Cross.
- All staff, including Director and Counselors, must pass a background check to be employed with Tiger’s Den.
LSU students, faculty, staff, and affiliate Summer Camp Rate = $180, Priority Registration period begins March 1
LSU Winter Camp Rate = $40, Registration begins October. 1
LSU students, faculty, staff, and affiliate Summer Camp Rate = $40, Registration begins October 1
Swim School FAQs
Yes, Swim School registration is open to all. LSU students, UREC Members, and LSU Affiliates receive discounted pricing. LSU affiliates must register in person at UREC.
Participants should arrive 5-10 minutes early and ready to swim. Guardians are encouraged to take their children to the restroom prior to the start of their lessons. Individual changing rooms are available directly off of the outdoor pool deck and in the front lobby.
The only thing required of your child is proper swim attire. Goggles and a towel, as well as sunscreen prior to the lesson, are highly recommended. Please note, some classes require children to submerge their face in the water without the use of goggles. It is also recommended to tie hair back or use a swim cap to avoid distractions for swimmers with longer hair. If a child requires a diaper, it needs to be a swim diaper with an elastic cover over the swim diaper.
If there is a schedule conflict or unforeseen occurrence which causes a missed lesson, participants have the option of making up that lesson at 5 p.m. on the last Friday of their session. Inclement weather is not cause for a make-up, as Swim School will be moved to the indoor pool.
This is UREC’s way of showing appreciation to our swim school participants and up to four members of their immediate family. Fun Friday will be held in the Leisure River from 2-5 p.m. on the Fridays of your registered session. All attendees will need to sign our participation agreement, which can be done during the week or the day of at either operations desk. If inclement weather occurs, Fun Friday will be cancelled with no make up time.
Participant’s parent/guardian have the option of registering in-person at UREC or online through our website. We recommend your child is present during registration to obtain a photo for their system profile, but it is not required. As you register, you will provide the required information, sign our participation agreements, and submit payment for one or multiple sessions throughout the summer.
Parking is located in the northeast “B” lot on the backside of the building, near the Adventure boathouse, behind the fraternity and sorority houses. The Swim School entrance to the building is right off of that lot and closest to the outdoor pools. LSU parking regulations are not enforced after 5 p.m.
Swim School will still take place. While lessons will normally in the outdoor pool, Swim School will be moved to our indoor pool during inclement weather.
Starfish and Seahorse (Parent & Me) classes require guardian participation. During more advanced classes, it is recommended to have limited spectators at a reasonable distance to avoid participant being distracted during class. If a child requires a bathroom break, or needs to exit the pool for any reason, we ask that guardians remain close to assist with the process. Be sure you have your swimming gear ready for Fun Fridays.
Every student has different comfort levels, physical strength, and learning speeds. For this reason, there is no guarantee on the time it will take for a participant to move through the program. They will increase their comfort level, knowledge of water safety, work on former skills, develop new skills, and have some fun along the way. Guardians are provided with course information so they know what their swimmer is practicing.
FACTS Payment System FAQs
FACTS is a payment plan that is administered by FACTS Management. This payment option replaces payroll deduction and allows you to pay for services in up to 12 monthly installments.
FACTS is available for LSU Faculty and Staff memberships and any Tiger’s Den or Swim School purchases.
There is an annual enrollment fee of $50 for 3 or more installments, or $20 for 2 or less installments. There may also be an additional fee up to 2.85% if you use credit or debit for your payment plan. There are no additional charges when you use a checking or savings account.
Upon purchasing your service at the UREC Service Desk, inform the UREC Employee that you would like to utilize the FACTS payment plan option. At this time, a UREC employee will complete the form and collect a digital signature. Once the form has been processed by the business office, an email notification will be sent directing you to set up the payment plan with your preferred method of payment (credit, debit, checking account, or savings account). Membership or registration isn’t complete until the online portion is set up.
LSU is discontinuing payroll deduction as a method of payment.
The FACTS payment plan can be utilized for Tiger’s Den camp, memberships, locker rentals, personal training, and swim lessons.
The installments each month will not be taken directly from your paycheck. They will be processed on the 1st of each month using the payment method you enter when you set up your payment plan.
Please contact Crystal Hebert, UREC Business Manager at crystalh@lsu.edu.